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Emergency numbers for Edinburgh and Lothians

20 December 2013

Emergency numbers for Edinburgh and Lothians

1. If someone is feeling unwell Contact their GP or alternatively NHS 24 on 08454 24 24 24

2. Ambulance
For an ambulance in an emergency dial 999. If you would like to book an ambulance call 0131 447 0434 for non-emergencies where the person is considered medically unfit by a doctor to travel by other means.

3. Fire emergencies
Make a fire plan: don’t stop for valuables, shout to alert people in the house, keep low to ground, don’t investigate and when you’re out - stay out - then dial 999

4. Police
Call 999 for emergencies. For all other calls phone 101.
5. Social Work Emergency Service 0800 731 6969 (Edinburgh, East and Midlothian) or 01506 777401 / 2 (West Lothian)

Accident and Emergency Departments (A&Es):
Aged 13 & over Royal Infirmary of Edinburgh 0131 536 1000
Under 13 years Royal Hospital for Sick Children 0131 536 0000
All ages A&E Department, St John’s Hospital, Livingston 01506 532000

Additional useful contacts:
Edinburgh Samaritans: 0131 221 9999
Edinburgh Crisis Centre:0808 801 0414 (mental health)
Psychiatric Emergency Team:0131 537 6000
Domestic Abuse Violence Helpline:0808 2000 247
Antisocial Behaviour Helpline:0131 529 7050
If you smell Gas:0800 111 999
Water emergencies:0845 601 8855
Electricity power cuts:0800 300 999 or 0845 2727 999

Coping with Christmas - Dealing with bad feeling

20 December 2013

At Christmas, you often find yourself hanging out with your relatives for more time than you're used to. If you find this difficult, they probably do too. Here are some tips on keeping your cool:

•  It's good to understand the situation. The stresses of Christmas can leave people on the edge, making it difficult to relax. The atmosphere at home is often different at Christmas.

•  Try to respect people's space. If they seem angry or fed-up, leave them on their own for a while to calm down.

•  Similarly, if things are getting on top of you, take some time out. Go for a walk, listen to some music or find a quiet place to read.

There are lots of different types of support to help you feel better. Seeking help and talking about how you are feeling is very important and a brave and the first step.

Useful numbers and contacts:
• 999 in an emergency
• 101 the non emergency incident reporting number for police services
• the Samaritans 08457 90 90 90 to talk about how you feel
• Social care direct 0131 200 2327...for family crisis or concern about a child/child protection issue
• Edinburgh City Mission 0131 225 9445 foodbank

The website Mind has lots of useful info and advice on feelings and how to cope with them.

Understanding Stress 

Low Moods - Stress Anxiety

Understanding Panic

Do not worry alone, remember it a season which affects everyone differently. If in doubt or suffering contact, friend or one of the emergency numbers. There is always someone willing to listen.

EYCP will be closed from Friday 20th December 2013 from 2pm for two weeks and we will be open again from 9am Monday 6th January 2014.

Edinburgh Young Carers Project - Evaluation Report 2013

12 December 2013

"Who do you belong to?"

This report summarises the findings of an independent evaluation carried out for EYCP and the services it provides for young carers.

The evaluation has been financed by the Big Lottery Fund and was carried out between May and September 2013. The evaluation had several aims including to assess the degree to which EYCP objectives are being achieved and capturing the difference EYCP makes in the lives of young carers and their families.

Information was collected in a number of ways such as independent feedback from funders, key stakeholders (including referral agencies, Board members and schools), service users themselves and their families.

The summary report is available here

The full report is available here

Also available on our Resources page


A Scary Halloween at EYCP

4 November 2013

Check out our facebook pages for lots of Halloween Party photographs!

ToYAC - Together for Young Adult Carers : Utrecht

10 October 2013

Young Adult Carers - European Round Table

MOVISIE is participating in a European project on young informal
carers: ‘Young Adult Carers’

In this project experiences and good examples of supporting young informal carers are exchanged with Scotland, Ireland, Germany and Italy. 

On October 8 Head of Service, Margaret Murphy, and a member of EYCP 16+ young carers group, Zoe Croy, visited Utrecht at the invitation of Louise Morgan, Young Carers Service Development Manager at Carers Trust.

The goal of the meeting was to gain knowledge on supporting young informal carers in participating countries, in particular in the Netherlands. The focus will shift onto the other participating countries when the European Round Table moves around the other countries.

Zoe presenting to the particioants about her experiences of being a young carer and now as a young adult carer.

EYCP Newsletter - Issue 1

30 September 2013

Welcome to the very first issue of the EYCP newsletter.

Click here to download


Edinburgh Joint Carers' Strategy

30 August 2013

The City of Edinburgh Council and NHS Lothian recognise the crucial role that carers contribute to their communities across Edinburgh. A range of good quality support needs to be available to carers at the right time and place. This is to ensure that the individual needs of carers are met. With the advent of self directed support, there will be more opportunities to have more personalised support which will empower them through improved choice and control.

Edinburgh’s Joint Carers’ Strategy has been developed in partnership with key local stakeholders from Health, Local Authority, the voluntary sector and carers. The strategy outlines local priorities and outcomes for carers in Edinburgh for the next three years from 2014 to 2017. This integrated approach has outcomes for carers at its centre and made use of the Wisconsin Logic Model to develop the strategy. The aim is that this strategy will be the main roadmap for support and improved outcomes to both young and adult carers in Edinburgh.

There are six priority areas identified within the strategy for Edinburgh’s carers:
• identifying carers
• information and advice
• carer health and wellbeing
• short breaks / respite
• young adult carers
• personalising support for carers.

We are consulting on this draft strategy and the priority areas from 02 September until 31 October 2013. We are keen to find out what people think about this strategy.

Check out for more information and details on how you can participate in this consultation.

You can have your say on the draft strategy by completing the online form at or by requesting a consultation form from  or contacting 0131 553 8468.

Young Carers Co-ordinator E-Newsletter - Issue 1

20 August 2013

Welcome to the very first edition of this Young Carer Co-ordinator E-Newsletter, sent to you as part of the Schools Awareness Raising Campaign at Edinburgh Young Carers Project.

We hope to produce one e-newsletter each quarter to provide you with information and updates about our schools work, other EYCP service activities, and relevant local and national young carers policy and strategy.

I hope you enjoy your read!